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Privacy Policy

Privacy Policy

Welcome to our Privacy Policy page. At our WordPress site, we take your privacy seriously and are committed to protecting your personal information. This document outlines what data we collect, how we use it, and your rights regarding your data.

What Data We Collect

We may collect the following types of personal data when you use our site:

  • Contact Information: such as your name, email address, phone number, and mailing address when you submit forms or contact us.
  • Usage Data: including information about your IP address, browser type, pages visited, referring website, and time spent on the site.
  • Cookies and Tracking Data: information collected through cookies and similar tracking technologies to enhance your experience.
  • Communications: any correspondence you send us, including feedback, questions, or requests.

How We Use Data

Your data is used for the following purposes:

  • To provide, operate, and maintain our website and services.
  • To respond to your inquiries, support requests, and provide customer service.
  • To improve our website, services, and user experience.
  • To send you updates, newsletters, or promotional materials, only if you have opted in.
  • To comply with legal obligations and protect our rights.

Cookies

Our website uses cookies to improve functionality and provide you with a better browsing experience. Cookies are small data files stored on your device that help us to:

  • Remember your preferences and settings.
  • Analyze website traffic and user behavior.
  • Enable features such as login sessions and security checks.

You may set your browser to refuse cookies or alert you when cookies are being sent. Please note that some parts of our site may not function properly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites, including social media channels such as our Social/X profile: https://x.com/CityofToronto. We do not control these external sites and are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party websites you visit.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data transmissions where applicable.
  • Access controls and secure authentication procedures.
  • Regular security assessments to identify and mitigate risks.

However, no method of transmission over the internet or electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

User Rights

Depending on your location and applicable laws, you have certain rights regarding your personal data, including but not limited to:

  • The right to access the personal data we hold about you.
  • The right to request correction of inaccurate or incomplete data.
  • The right to request deletion of your data under certain circumstances.
  • The right to restrict or object to the processing of your data.
  • The right to data portability, where applicable.
  • The right to withdraw consent at any time if processing is based on consent.

If you wish to exercise any of these rights, please contact us using the details below.

Contact Information

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

  • Email: [email protected]
  • Phone: +1 902 412 9987
  • Address: 1500 Barrington Street, Halifax, NS B3J 3K5, Canada

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for any updates.